Refund FAQs
Question: How long does it take to receive my refund for items that I have returned?
Skar Audio works as quickly as possible to provide customers returning items the fastest turnaround time when refunding a purchase. All items that arrive to Skar Audio for a refund are processed within 24 hours of arrival to Skar Audio. Once processed by our Returns Team, your refund can take up to 7 business days to be returned to your original payment method.
Question: Can I receive my refund to another method other than my original payment method?
For security purposes, Skar Audio is only able to place refunds to your original payment method. If you are unable to receive a refund to your original payment method, we would recommend working with your card issuer or financial institution prior to sending your item(s) back for a refund as often times they have options available to accept the refunded money. If you have used a prepaid card and no longer have the card, please contact the card issuer for alternative options.
Question: My item(s) are outside 30 days from the original date of purchase, but unopened and have not been used. Can I still receive a refund?
Skar Audio is unable to accept returns for a refund on items that are outside 30 days from the date of purchase
